Refund policy

At CentennialHolidays.com, we want you to feel good about your order. We do not accept returns or exchanges, including for a change of mind or an incorrect selection at checkout.

If your item arrives damaged, defective, or different from what you ordered, please contact us at CentennialHolidays@CentennialHolidays.com with your order number, a description of the issue, and photos if they’re helpful. We’ll review what happened and work with you on a fair resolution.

When we approve a refund, you can keep the item. There’s no need to package it up or ship it back. Approved refunds are issued to the original payment method; your payment provider determines when the credit appears.

This policy does not limit any rights you may have under applicable consumer protection laws.

Thank you